Your privacy matters

Account information

Your profile, age, country and device help us show games and payout methods you can use. Unusual account activity may lead to an identity check.

Game and payment history

When you start a game, we share an offer reference with the game partner to match completed goals to your account. We keep your balance history, reward updates and payouts so you can follow your progress. Payout providers use your payment details under their own privacy terms.

Support and Aero

Support uses the details and screenshots you send to investigate a problem. Aero uses your questions and relevant account, game and balance history to explain your next step. Keep passwords and payment credentials out of messages and attachments.

Cookies and browser storage

Essential cookies support secure sign-in. Browser storage remembers choices such as your theme. Read the cookies and storage guide for a purpose-by-purpose summary.

Your choices

Use Privacy settings to request a copy of your data or close your account. Each request shows its status. Some payment records must be kept for legal reasons.

Analytics and advertising measurement

By using FastPlay, and by accepting the Terms outside the European Economic Area, the United Kingdom and Switzerland, you agree to analytics and advertising measurement. The categories are first-party usage counts that help improve offers and payouts, and third-party advertising and analytics tags (such as GA4, Meta Pixel/CAPI, TikTok, Google Ads or Clarity) when one is registered; today no third-party tag is registered, so none loads, and any tag added later will be listed in the cookies and storage guide before it loads in a consent region. If you visit from the EEA, the United Kingdom or Switzerland, we ask for your opt-in choice first: those tags load only after you allow them, and you can refuse or withdraw that choice any time from Cookie settings in the footer or the cookies guide. Outside those regions, measurement runs under your acceptance of the Terms; to object, contact support. Essential processing that keeps your account working — sign-in, security, fraud and risk checks, device signals, duplicate-account checks and offer personalisation — is never gated by cookie choices and always runs.

Privacy questions

Contact support with questions about your information or a game or payment partner. Do not send sensitive payment details.

Company details